Overview

Job description

About the job:

  • Providing First Level IT Support to customers in German language
  • Lodging and tracking requests, maintaining history records
  • Close cooperation with the other team members
  • Communication via phone and email
  • Daily use of German (customers) and English (colleagues) languages
  • Location in Prague 4 close to metro station 

Requirements

About you:

  • German native speaker or C1-C2 certificate
  • Good English
  • Customer-oriented, good problem-solving skills
  • Previous relevant experience is an advantage
  • Candidates without relevant experience but with great interest in IT are welcome – full training provided

We offer

What you will get:

  • Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card,  life and pension insurance, etc)
  • Initial training and support of your experienced colleagues
  • Possibility for professional and personal development
  • Work in a leading company with world-known name
  • Amazing feeling of helping people
  • Work in the international team
  • Daily use of foreign languages
  • Modern office right near metro station Pankrac (Prague 4)