Are you a French speaker with an interest in IT?
A global leader in the IT field is currently looking for new members to join their Brno office.
In this role, you will:
– Provide high-quality 1st line support to users
– Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation
If you are a results-driven, communicative candidate who enjoys problem solving, why not take the next steps and apply today?