Customer Care Coordinator with Italian

Job description

Enthusiastic communicators are currently being sought for an Italian-speaking role in Brno.

In this exciting role, responsibilities include:
– Being a central point of contact for customers
– Responding to telephone, email, fax and mail enquiries
– Offering technical and logistics support, escalating issues when necessary
– Managing orders and deliveries
– Handing CRM activities
– Resolving financial issues alongside the Credit Contol and Cash Collection teams

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IT Helpdesk with Italian – Immediate start

Job description

Do you have an interest in technology and love learning new skills? Are you an Italian speaker?

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:
– Provide high-quality 1st line support to users
– Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation procedure

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver. If this is you, we’d love for you to apply today.

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SENIOR ACCOUNTANT with ITALIAN for EMEA

Job description

Are you experienced in FINANCE and ACCOUNTING?
Do you speak fluent in English and Italian?

If you fulfill requirements mentioned below – don´t hesitate and apply now!

Main responsibilities:

– Supporting team leaders and controller
– Preparation of month-end journals, maintenance of General Ledger records in timely and accurate manner
– Completion of monthly reconciliation of intercompany accounts
– Preparation of intercompany invoices, documents for auditors
– Monthly balance sheet reconciliations
– Carry out and review internal and external reporting
– Execution of government reports, tax reporting and ad hoc financial information requests
– Compliance to internal controls in accordance with the company’s processes

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Customer Care Coordinator with Italian

Job description

Enthusiastic communicators are currently being sought for an Italian-speaking role in Brno.

In this exciting role, responsibilities include:
– Being a central point of contact for customers
– Responding to telephone, email, fax and mail enquiries
– Offering technical and logistics support, escalating issues when necessary
– Managing orders and deliveries
– Handing CRM activities
– Resolving financial issues alongside the Credit Contol and Cash Collection teams

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CASH APPLICATION SPECIALIST WITH ITALIAN

Job description

Do you want to be a part of the Cash Apps team? Are you interested in finances? Can you speak English and Italian?
Then send us your CV and start working in the international company.

As a Cash Application Specialist you will do:

* Reconciliation of unapplied cash and unbalanced checks/transfers
* Monitoring and reporting on unallocated cash
* Cooperation with local collection staff
* Communication with clients regarding payments
* Maintaining of internal controls
* Ad-hoc request within the team
* Cooperation with other departments

Start: ASAP (contract till the end of year)
Location: Prague 9

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BUSINESS ADVISOR with Italian #top employer

Job description

Come and work for one of the most successful companies globally!

Our client is a company that operates in most of the world’s countries and its products are best known for driving innovations and modernization across different industries. The company forges new paths in technology and science and develops safe and reliable energy sources for the future that are helping to meet tomorrow’s energy needs.

In this role you will be responsible for your own portfolio of corporate clients, and you will be in charge of order processing, service delivery functions or finance operations. Daily interactions and resolving different tasks is not only limited to communications with assigned clients, but also with other departments such as Supply Chain and logistics, Sales or Finance, located across Europe. Day-to-day operations include working with various customer relationship management and other systems.

You will:
– Be responsible for a portfolio of customers within defined geographic or customer boundaries and ensure that the customer experience is positive
– Monitor order interfaces and pending orders, perform investigation and resolve issues, provide product availability information
– Ensure order related queries are worked and communicated back to customer in a timely manner
– Support and troubleshoot logistic and other issues of your customers
– Execute operational activities in compliance with controls requirements
– Actively participate in other site projects (choose by yourself and join e.g. ambassador, marketing, research or environment team)
– Spend part of your time on team or company´s meetings focused on learning process
– Occasionally go to a business trip to meet your customer face to face

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Network Specialist Tier 2

Job description

This role is a mix of tier 1 & 2 network support for our major telecommunications customer. That means engineer

determines the issue, actions by engaging relevant party, keeps client updated till solution is provided. Builds up

knowledge on Cisco switches, has an access to EMEA & US devices. Learns company’s procedures and their

global customers. Once fully confident then further, 2nd level is added; fixing faults, handling global clients of

various technical expertise.

Requirements

  • Cisco CCNA Qualified or relevant NOC experience of at least 1 year
  • Must be able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management
  • Experience of customer service ideally gained in a customer facing environment
  • GERMAN/FRENCH/ITALIAN/SPANISH/DUTCH and English proficiency in both verbal & written form
  • Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements.
  • Must be EU passport holder, willing to relocate, culturally sensitive, appreciate cultural differences.

We offer

●Opportunity to work for an international, independent and stable private company in the heart of Europe

●Grow your skill base, we will support your technical development related to the role

●Enjoy good quality work-life balance with plenty of cultural and active opportunities in 2nd largest & multicultural city in the Czech Republic

●Be part of vibrant international team

●1 extra week of holiday (5 weeks in total)

●Meal vouchers

●Private medical care with English speaking personnel

●Special discounts for gyms, opticians

●Czech classes

●Team building events

●Employee referral bonus

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